Privacy Policy
How SURF Incubator collects, uses, and protects your personal information.
Last updated: June 20, 2025
This Privacy Policy explains how SURF Incubator (“we,” “us,” or “our”) collects, uses, and protects personal data when you visit our website and use our services. We are committed to safeguarding the privacy and security of your personal information.
What we collect
When you contact us, sign up for updates, attend an event, or book a space, we may collect your name, email address, phone number, and company name. We also collect basic usage data, such as IP address, browser type, device information, and pages visited, through cookies and similar technologies, which help us understand and improve how the site is used.
How we use it
We use your personal data to provide and improve our services, respond to your inquiries, process bookings and memberships, send updates you’ve asked for, analyze and improve site performance, and meet our legal obligations. You can opt out of marketing communications at any time. We will never sell, rent, or lease your personal data to third parties.
Third parties
We share data with service providers only as needed to run SURF, and they are obligated to keep your information confidential and secure. These include:
- Nexudus, our membership and room-booking platform, which processes your account and reservation details.
- Google Analytics & Search Console, to understand site traffic and search performance.
- Form & analytics tools, to manage inquiries and improve usability.
Security & retention
We use reasonable measures to protect your data from unauthorized access, though no method of transmission or storage is completely secure. We retain personal data only as long as necessary for the purposes described here, or as required by law.
Your rights
You may request access to, correction of, or deletion of your personal data at any time. We may update this policy periodically, so we encourage you to review it from time to time.
Contact us
Questions or requests about this policy or your data? Reach us at: